Turn on the headphones. When the left and right headphone lights are on and stable, double press the left and right headphone LOGO buttons. The light will quickly flash 3 times and then begin to flash slowly, indicating that the left and right headphones have entered the pairing mode. When the light flashes twice per 5 seconds, it means that the matching is successful.
Long press each headphone for 6 seconds to turn off the headphones, then reset to factory settings: make sure the headphone is off, then press and hold the LOGO button on the left headphone for more than 6 seconds. The circle light will turn red and quickly flash twice. Then the factory settings have been restored. After resetting, then operate to pair the headphones again.
Both left and right headphone can be used separately. To apply single-ear mode, please follow the below steps:
-Turn on the headphone to be paired, and make sure that the other one is off.
-Press and hold the LOGO button for 2 seconds, and the indicator will start to flash.
-Then, select and connect to "Crazybaby Air 1S"(for left headphone) or "Crazybaby Air 1S (R)"(for right headphone) on the Bluetooth connection interface of the mobile phone.
We have tested the Air 1S headphones maximum stable connection distance to 10 meters in open spaces which is generally sufficient for any typical use. Also, Air 1S’s Bluetooth Chip supports the latest 4.2 protocol which offers improved connection stability and penetration ability.
1. The power consumption of the headphones is related to the time and manner in which they are used. 2. Air 1S capsule supports fast charging: the first 50% of power can be achieved within 15 minutes. Using the capsule for charging will optimize use time and battery life of Air 1S.
When connecting to Mobile phones, press the left headphone to answer the call; besides when pressing the answer button on the phone, Crazybaby Air 1S must be selected as the output source on the phone.
First check to see if the headphones need to be charged, as headphones will enter a low power protection mode when the battery power is very low. If there is still a problem, please contact our support team at firstname.lastname@example.org .
If there is no sound in the left side, but the right side has sound, double-click the button on the left headphone to see if the Siri interface will open on the phone; if the right side has no sound, press the button on the right headphone to see if it can operate pause / play function. If yes, it may indicate a problem, please contact our support team at email@example.com for after-sale service.
The sound quality may be affected by the environment in which the call is being made (different locations, different mobile phones, etc.). If the problem continues after changing locations, please contact our support team at firstname.lastname@example.org .
1. Make sure the headphones are on; 2. Confirm the Bluetooth connection; 3. Try to quit music Apps while a voice message is being played back. If the issue still exists, please contact our support team at email@example.com .
1. Check the sound source; 2. Restart the headphones and re-connect Bluetooth; 3. Move to an environment with less potential internet interference; 4. Have a second person test the headphones to confirm problem. If the issue still exists, please contact our support team at firstname.lastname@example.org .
At a 100% volume test, the speaker should not be distorted. If there is distortion, please check the sound source, or if the problem is serious, please contact our support team at email@example.com.
1. The power consumption of the headphones is related to the time and manner in which they are used. 2. Nano capsule supports fast charging: the first 50% of power can be achieved within 15 minutes. Using the capsule for charging will optimize use time and battery life of Nano.
Bluetooth connection may be affected by external interferences, such as: industrial wireless internet, interference in supermarkets or mobile signal interference in crowded areas, etc.. It is normal if occasional transient disconnections occur. If the issue still exists in an interference-free environment, please contact our support team at firstname.lastname@example.org .
In very rare cases, you will hear an abnormal sound when pressing on the headphone shell, which normally will not affect the product use. But in case it diminishes the use significantly, please contact our support team at email@example.com for after-sale service.
Air 1S is an upgraded version based on Air, besides all the functions from Air, Air 1S has 2 significant features: a. both headphones can hear voice while answering phone calls; b. Single-ear Mode: each headphone can be used separately.
Air 1S is equipped with the latest Bluetooth 4.2 modules. Any Bluetooth-Smart device such as smart phones, music players, tablets and laptops are able to connect to Air 1S. For TVs and PCs that don't support Bluetooth, you can connect Air1S via a Bluetooth adapter.
Contact for General Inquiries at firstname.lastname@example.org ; Contact for Support Inquiries at email@example.com ; Contact for Press Inquiries at firstname.lastname@example.org ; Contact for Sales Inquiries at email@example.com ; Contact for Investment at firstname.lastname@example.org .
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